topic Re: iMessage Activation error message after 24hr! in Get Support

iMessage Activation error message after 24hr!

Appletina88 — Thu, 06 Jan 2022 08:07:15 GMT

Hi,

I joined Public Mobile yesterday porting my number from Rogers. I have an iPhone 11.

Everything went well during this transfer process EXCEPT for the iMessage.

I got the $35/month plan btw.

After 24-hours (per Apple article it says it could take up to 24-hr) and multiple restarting the phone, turning off cellular data & back on, etc. it is still giving me error + has an exclamation mark on the iMessage icon.

The error message says "An error occurred during activation. Try again."

When I go into Messages section in the settings, Send & Receive says " No Addresses" I think it should be my phone number.

Any suggestions on what I can do to fix this??

Re: iMessage Activation error message after 24hr!

hTideGnow — Fri, 13 Aug 2021 13:57:30 GMT

@Appletina88 are you using the same iPhone on Rogers before the porting? or a different iPhone? or a different phone completely?

Re: iMessage Activation error message after 24hr!

Appletina88 — Fri, 13 Aug 2021 13:58:11 GMT

Different phone completely.

Re: iMessage Activation error message after 24hr!

hTideGnow — Fri, 13 Aug 2021 14:00:53 GMT

@Appletina88 First of all, let's confirm if your activation with PM is completed. Can you make outgoing calls? receive incoming calls?

is Data working? is Wifi working?

Some people cannnot activate iMessage because the phone activation is not completed. PM has been having some issue with SIM provisioning this week.

Re: iMessage Activation error message after 24hr!

Appletina88 — Fri, 13 Aug 2021 14:06:41 GMT

@hTideGnow

I can

make outgoing calls
receive incoming calls
data is working
Wifi is working

Not sure if this affects anything, but want to mention in iPhone settings -> Messages -> I turned on Send as SMS so I can receive SMS. (for ex, my friend who also has an iPhone messaged me this morning and I got it as SMS/Green, so I know SMS also works...)

Re: iMessage Activation error message after 24hr!

Appletina88 — Fri, 13 Aug 2021 14:13:32 GMT

@hTideGnow I have no idea what changed, but all of the sudden it works now. I have not restarted the phone or anything... but thank you!

Re: iMessage Activation error message after 24hr!

hTideGnow — Fri, 13 Aug 2021 14:14:04 GMT

did you update the phone number on the iPhone settings?

Go to Settings->Name, Phone Numbers, Email->Contactable At

Choose Edit

Enter the correct phone number

Save

Re: iMessage Activation error message after 24hr!

hTideGnow — Fri, 13 Aug 2021 14:14:48 GMT

@Appletina88 wrote:
@hTideGnow I have no idea what changed, but all of the sudden it works now. I have not restarted the phone or anything... but thank you!

Great. It works. We are happy. Enjoy your new phone.

Re: iMessage Activation error message after 24hr!

Anonymous — Fri, 13 Aug 2021 16:18:18 GMT

@Appletina88

If, after 24 hours, you are still not able to get iMessages working because of an activation error, It's possible the trouble you're having with iMessages is in part or entirely because of it. Make sure that your device has the latest version of iOS updated. You may also try to your Apple ID logout and reboot your device and signin again is will be working,

Re: iMessage Activation error message after 24hr!

hTideGnow — Fri, 13 Aug 2021 17:05:52 GMT

@Anonymous wrote:
@Appletina88
If, after 24 hours, you are still not able to get iMessages working ...

@Anonymous you came late, probably you didn't read the whole thread. it was working already as of 3 hours ago, but thanks.

@Appletina88 wrote:
@hTideGnow I have no idea what changed, but all of the sudden it works now. I have not restarted the phone or anything... but thank you!

Re: iMessage Activation error message after 24hr!

Anonymous — Fri, 13 Aug 2021 17:13:02 GMT

@hTideGnow

yeah i did see it after i do post it, what is the issue !

Re: iMessage Activation error message after 24hr!

hTideGnow — Fri, 13 Aug 2021 17:22:20 GMT

no, i just want to say thanks. 🙂

Re: iMessage Activation error message after 24hr!

Anonymous — Fri, 13 Aug 2021 17:41:04 GMT

@hTideGnow wrote:
no, i just want to say thanks. 🙂

@hTideGnow

your welcome friend, and thank you