topic Re: change number in Get Support

change number

Jessica11 — Thu, 06 Jan 2022 08:06:43 GMT

im trying to change my number and keep the last 4 numbers ... i cant find the option... any way i can do that ?

Re: change number

Anonymous — Thu, 12 Aug 2021 17:37:01 GMT

@Jessica11 : There used to be the option to do that during activation but not anymore. You can keep searching using local calling areas and their area/prefixes. Look for the newer area codes/prefixes and you might luck out. Keep refreshing the page or search a nearby town and then back to your preferred town. You might be surprised at how far away local calls are.

Re: change number

esjliv — Thu, 12 Aug 2021 17:49:29 GMT

@Jessica11 wrote:
im trying to change my number and keep the last 4 numbers ... i cant find the option... any way i can do that ?

@Jessica11

FYI, you can change your phone number 4 times (every 30 days after you activated).

See help article here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

Re: change number

Anonymous — Thu, 12 Aug 2021 17:51:13 GMT

@Jessica11

i suggest you can try it for a different Browser
and do clear cache and cookies for any Browser,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

for microsoft edge how to update your browser visit Here

and Restart your computer, is will help a lot,

and if you use a home internet please do one thing take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

you can Changing Your Number

You can change your phone number up to 4 times every 30 days after you’ve activated. To change or transfer your number after activation, go to your Self Serve Account here and:

Select the “Plans and Add ons” tab
Click on “Change Phone Number”
Then, you can choose to select a new phone number or to transfer a wireless or wireline number from another provider.

You will need to provide the same information as requested during the activation process above.Your previous service provider may also send an SMS text to validate the transfer, so ensure your old SIM card is still in your device so you can receive and respond to this message. Please do not replace your old SIM card with your Public SIM until the number has been successfully transferred.