topic Re: Monthly Mobility Bill/Report in Get Support

Monthly Mobility Bill/Report

Bugsmerran — Thu, 06 Jan 2022 08:05:56 GMT

To whom this concerns,

I write in regards to the acquisition of my monthly bill containing my name, number and address and date. Though more info is always better than the latter.

I work in telecommunications so I'm very much aware of that this is prepaid so there isn't one provided monthly.. however there may be a detailed invoice or soft report?

Let me know at your earliest convenience

Re: Monthly Mobility Bill/Report

LEGO — Wed, 11 Aug 2021 13:42:44 GMT

@Bugsmerran For this you have to contact Public Mobile and request one.

Click on the chat symbol in the lower right corner of the webpage and initiate a support ticket OR contact the Customer Support Agent (CSA) by opening a ticket here > link

You may also send a private message to a Customer Support Agent (CSA). Here is the > link

In your message, please provide your name, Public Mobile cell number, and PIN. Do not post your private information here!

Re: Monthly Mobility Bill/Report

softech — Wed, 11 Aug 2021 13:52:35 GMT

@Bugsmerran you have to submit a request to CS Agent for the invoice to be sent to you on demand. It takes time, so , you might want to do it once every 6 months or even annually

Here are more info regarding how to proceed with the request and the sample of the invoice.. thanks to @AE_Collector

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Account-Charges-from-Public-Mobile/td-p/484048