Add on

shanthankalakot — Thu, 06 Jan 2022 08:04:09 GMT

I purchased add on of 750 min international calling as i did not use it ( 0 min 0 sec used)

can I cancel and request for the refund ??

Re: Add on

softech — Mon, 09 Aug 2021 12:51:22 GMT

@shanthankalakot Add-Ons are usually non-refundable. However, if you purchased by mistake, you can try to contact Customer Support Agent. CS Agents are usually very understanding and it is possible they will arrange a refund

1. For faster response (2 to 48 hours), Click on the bubble in the lower right corner and request Cusstomer Support Agent assistance, or you can also use this direct link instead https://publicmobile.ca/chatbot. Start with typing "Submit a ticket", click on "Contact Us", click on "Other" from the choices, click "Click here to submit a ticket" then Follow the prompts to submit a ticket.

2. Or you can Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

(After you open a ticket with Customer Support Agent, please monitor your Community inbox, envelope on the top right. Customer Support Agent will communicate with you via messaging within Community)

topic Re: Add on in Get Support

Add on

Re: Add on