topic changing plan - blank screen error msg in Get Support

changing plan - blank screen error msg

cmg — Thu, 06 Jan 2022 08:03:53 GMT

Trying to change my plan but every time I click the plan option to change it, the screen gives no options then sends me to a new page thats says theres an error and to try and log off/on again. Doesn't do anything. Still showing same msg. How do I change my plan otherwise?

Re: changing plan - blank screen error msg

Anonymous — Sun, 08 Aug 2021 23:33:00 GMT

@cmg : Try a different browser or clear cache/site cookies or use incognito/privacy mode. I call it getting into a mood. Happens all too frequently.

Re: changing plan - blank screen error msg

esjliv — Mon, 09 Aug 2021 02:37:31 GMT

@cmg wrote:
Trying to change my plan but every time I click the plan option to change it, the screen gives no options then sends me to a new page thats says theres an error and to try and log off/on again. Doesn't do anything. Still showing same msg. How do I change my plan otherwise?

@cmg

You are not alone.

Do you have a different device you can try this on; it will likely work this way.