topic Re: Cancle My plan in Get Support

Cancle My plan

JUNHO — Thu, 06 Jan 2022 08:02:44 GMT

I would like to cancle My plan.

Support team contact me please.

Re: Cancle My plan

Triguy — Fri, 06 Aug 2021 17:55:45 GMT

If you have autopay setup then remove your credit card to cancel your account.

Re: Cancle My plan

Anonymous — Fri, 06 Aug 2021 18:02:02 GMT

@JUNHO wrote:
I would like to cancle My plan.
Support team contact me please.

@JUNHO

just remove your autopay,

update @JUNHO the can't contact you

you have to contact them by Customer Support Agent by CS_Agent,

you Have To Submit a Ticket To Customer Support Agent by CS_Agent,

Here’s how to contact Customer Support Agent by CS_Agent,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Service by CS_Agent. Click Here to get started.

or you can send a private message to Customer Service by CS_Agent, by Click Here.
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
your Email address,

Customer Service by CS_Agent, will Response by private message to you inbox
Check your private message inbox (click on the envelope top right of your screen)

Good Luck

Re: Cancle My plan

Anonymous — Fri, 06 Aug 2021 18:03:55 GMT

@Anonymous : How is that the _only_ way when you just provided a way? ???

Edit: aaand there's the edit. Oh and an update mention. Better.

@JUNHO : this is a prepaid service. You don't pay, it stops. In effect cancelling. You can also "cancel" by porting your number out.

Re: Cancle My plan

Anonymous — Fri, 06 Aug 2021 18:03:25 GMT

@Anonymous

i put it a update and name or you need to put a Edit:

Re: Cancle My plan

Anonymous — Fri, 06 Aug 2021 18:04:53 GMT

@Anonymous : Like I said before...there's no rule. I edited my post above.

Re: Cancle My plan

Anonymous — Fri, 06 Aug 2021 18:07:22 GMT

@Anonymous

yeah i see you did two time so where is issue now

Re: Cancle My plan

darlicious — Fri, 06 Aug 2021 18:12:42 GMT

@JUNHO

No need to contact customer service. Remove your autopay. Your next renewal will fail. 90 days after that your account will be deactivated and cancelled. Or remove autopay and port your number out that will automatically cancel your service and account.

Re: Cancle My plan

Anonymous — Fri, 06 Aug 2021 18:23:29 GMT

@Anonymous wrote:
@Anonymous
yeah i see you did two time so where is issue now

@Anonymous : There's no issue now. The brief interaction is over. For the sake of unwritten etiquette...good for you.