topic Transferring from another carrier in Get Support

Transferring from another carrier

Deniron — Thu, 06 Jan 2022 08:02:13 GMT

If I transfer my phone number from a different carrier, do I still have to cancel that carrier's plan or is it done during activation?

Anonymous — Thu, 05 Aug 2021 18:15:00 GMT

@Deniron : The account will close after successful transfer.

Triguy — Thu, 05 Aug 2021 18:16:15 GMT

After the port is completed then your previous account will be automatically closed.

Anonymous — Thu, 05 Aug 2021 18:41:25 GMT

for your safety and comfort you need to remove your AutoPay payment is better security.

hTideGnow — Thu, 05 Aug 2021 21:22:55 GMT

I think OP is transferring into PM from another carrier, not sure they have Autopay with that 🙂

But of course, enable Autopay with PM to save $2 per month!!