topic Re: Multiple US Add-ons in Get Support

Multiple US Add-ons

RogerI — Tue, 04 Jan 2022 18:54:01 GMT

I know this has been covered before, but I just wanted to double check.

If a buy the US voice/text/data package, and I run out of data before the 10 days are up, can I add just the US data package to my account? So I would have two US packages overlapping at the same time.

Thanks.

Re: Multiple US Add-ons

imm1304 — Sun, 18 Jun 2017 16:48:12 GMT

Hey @RogerI,

Yes, you will be able to buy just the data add-on. Basically, the system won't let you purchase the same add-on again until 10 days are up.

Re: Multiple US Add-ons

will13am — Sun, 18 Jun 2017 17:07:06 GMT

The question is about buying add-on when data is used up but time has not expired. I thought the time has to expire first before purchasing the same add-on.

Re: Multiple US Add-ons

imm1304 — Sun, 18 Jun 2017 17:20:15 GMT

@will13am, as I understood it, the scenario is that the OP wishes to buy a different add-on before 10 days are up. First add-on is the package (talk+text+data). So anything other than this package add-on is allowed by default.

Same goes for those who have purchased one US raoming data add-on. If they use it up before 10 days are up, they can purchase a different data add-on.. just not the same one. This isn't convenient or ideal and I suggested that the restriction be modified or lifted in Public Lab here.

Re: Multiple US Add-ons

ShawnC13 — Sun, 18 Jun 2017 17:17:52 GMT

re-read it not sure if he is purchasing talk text and data at first so not sure.

@will13am, he is purchasing the full US addon so all 3 and this question was if he used up his data so as @imm1304 says he could purchase just the data addon but not the whole talk text data again until the plan has expired.