topic Re: Getting signal in the UK in Get Support

Getting signal in the UK

MJLeRoux95 — Thu, 06 Jan 2022 08:00:21 GMT

I've moved back to the UK from Canada recently, I'm noticing I don't get any signal here on my public mobile SIM. I still really need to receive the odd verification text on my Canadian number when they're from the CRA etc, does anyone have any idea what I can do?

Re: Getting signal in the UK

Triguy — Mon, 12 Jul 2021 10:58:27 GMT

Unfortunately, PM only offers roaming in the US. You could either purchase a local sim or use Wi-Fi app like Textnow.

Re: Getting signal in the UK

computergeek541 — Tue, 13 Jul 2021 03:25:46 GMT

@MJLeRoux95 wrote:
I've moved back to the UK from Canada recently, I'm noticing I don't get any signal here on my public mobile SIM. I still really need to receive the odd verification text on my Canadian number when they're from the CRA etc, does anyone have any idea what I can do?

There's no signal for Public Mobile customers anywhere but Canada and the U.S. (with a roaming add-on for use in the U.S.).

Re: Getting signal in the UK

esjliv — Mon, 12 Jul 2021 12:10:10 GMT

@MJLeRoux95 wrote:
I've moved back to the UK from Canada recently, I'm noticing I don't get any signal here on my public mobile SIM. I still really need to receive the odd verification text on my Canadian number when they're from the CRA etc, does anyone have any idea what I can do?

Hi @MJLeRoux95 ,

So you have the phone with you in the UK, right?

If for some reason you really need the communication going to your Public Mobile SIM card, you could try this.

If you have someone you know and trust in Canada, you could ask them to obtain a new Public Mobile SIM card, and then you could obtain than number to submit a ticket to the Moderators to swap your old SIM with the new SIM.

Methods to contact Moderators:

https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator

OF course, this would mean this person in Canada would than need to insert the SIM into a compatible Public Mobile phone to receive messages/calls on your behalf.

This may be more work than it is worthing doing, but just a work-around if needed.

Note: this would render your old SIM dead, and unusable for the future.

How long will you be in the UK ?

Also Note:

After 90 days of non-payment, your account will be permanently deactivated, which means you will:

1-Lose access to your phone number (and Self Serve account), any rewards or Available Funds balance that was in your account at time of suspension, and won’t be able to transfer the phone number to a new provider in the future.

2-Need a new Public Mobile SIM card if you decide to activate a new Public Mobile account.

Re: Getting signal in the UK

MJLeRoux95 — Mon, 12 Jul 2021 12:36:27 GMT

I think this is what I will have to do. Although I'll probably just post them the SIM and then get them to post it back.

Re: Getting signal in the UK

darlicious — Mon, 12 Jul 2021 13:12:31 GMT

@MJLeRoux95

You could get your friend to forward your text messages with a text forwarding app or apk to your phone or your email. Google will be eliminating text forwarding to phones as of August this year. Look for other apps in the Playstore or an APK like this...

https://www.pulsesolutions.com/technology-experiments/easy-sms-forwarder/