topic Re: CHANGING PLANS in Get Support

CHANGING PLANS

sammykhoury — Thu, 06 Jan 2022 07:59:27 GMT

I am unable to change plans online

Re: CHANGING PLANS

Dunkman — Sun, 01 Aug 2021 19:58:46 GMT

@sammykhoury

What is exactly happening when you try to change plans?

The website is finicky. You can change browser, clear cache or incognito mode. Sometimes trying on a different device.

Here is more information:

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Re: CHANGING PLANS

barrascuk — Sun, 01 Aug 2021 19:58:55 GMT

Did you see the option to change now or at renewal?

Re: CHANGING PLANS

sammykhoury — Sun, 01 Aug 2021 20:00:24 GMT

I don't get any options!!!

Re: CHANGING PLANS

barrascuk — Sun, 01 Aug 2021 20:02:19 GMT

Please follow @Dunkman steps first.

Re: CHANGING PLANS

Anonymous — Sun, 01 Aug 2021 20:02:43 GMT

@sammykhoury

i suggest you can try it for a different Browser
and do clear cache and cookies for any Browser,

and use a Browser from your computer,

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

and Restart your computer, is will help.

and if you use a home internet please do one thing take your power internet off for about a 1 minute and put it back on,

and visit Here for more information

Re: CHANGING PLANS

sammykhoury — Sun, 01 Aug 2021 20:12:22 GMT

It worked with google chrome. Thanks.