topic Re: I have no cellphone service! Is there an outage right now? in Get Support

Re: I have no cellphone service! Is there an outage right now?

771 — Thu, 06 Jan 2022 07:58:48 GMT

I'm having the same issue in Edmonton

esjliv — Wed, 07 Jul 2021 02:50:09 GMT

@771 wrote:
I'm having the same issue in Edmonton

Hello @771

There are a few outages reported in Edmonton.

Do you know of another PM customer near you with the same results?

Try these trouble shooting tips to see if anything helps, while keeping an eye on outages.

Try one or more of the below:

*turn off your phone, leave off for a minutes, then reboot

*removing your SIM for a few minutes, then reinserting it

*go into airplane mode for a few minutes, then going back to regular mode

*reset network settings

softech — Wed, 07 Jul 2021 03:00:31 GMT

The Telus outage in Alberta not really around Edmonton.. and the outage service in AB is not cellular yet.

@771 you try rebooting your phone? any friends in your area using Telus or PM?