Service activation

manu5 — Thu, 06 Jan 2022 07:57:42 GMT

I have made the payment, but still my services are not activated

Re: Service activation

Anonymous — Thu, 01 Jul 2021 06:39:38 GMT

@manu5 : Does your account show as active now? Or what happens when you dial 611? Maybe restart the phone.

esjliv — Mon, 05 Jul 2021 18:45:38 GMT

@manu5 wrote:
I have made the payment, but still my services are not activated

Do you see a reactivate or resume button in your Self Serve account: https://selfserve.publicmobile.ca/ ? If so, select it.

If you have no services, and it is past your renewal, maybe your autopay failed?

Add Funds to your Plan Amount through SELF SERVE (or by calling 611 if you have a card registered)
Go to “Plan and Add-Ons” TAB
Select "Lost/Stolen Phone" TAB
Select "Suspend Service" BUTTON
Then, Select Resume/Reactivate Service
Reboot your phone.

If this was an Autopay failure, I would let the Moderators know. And also ensure all rewards were provided to you.

To contact the Public Mobile Moderator_Team, there are two methods to reach them:

1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

2 – Slower - Use this link to: