topic Re: the web interface is broken in Get Support

the web interface is broken

LP1 — Thu, 06 Jan 2022 07:56:36 GMT

Re: the web interface is broken

JK8 — Wed, 28 Jul 2021 22:17:34 GMT

Try clearing your cache/history. Close browser and open a new window in incognito, you can also try a different browser.

Note: This site is best viewed on latest versions of Google Chrome and Mozilla Firefox, or Internet Explorer 10 and above. For the best experience, enable cookies and JavaScript on your browser

Re: the web interface is broken

Anonymous — Wed, 28 Jul 2021 22:26:35 GMT

@LP1

i suggest you can try it for a different Browser
and clear cache and cookies for any Browser,

and use a Browser from your computer,

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

and Restart your computer, is will help.

and if you use a home internet please do one thing take it your power internet for about a minute and put it back,

Re: the web interface is broken

LP1 — Wed, 28 Jul 2021 22:36:17 GMT

I turned Off my Proton secure core VPN the public mobile website works now

I will Never understand why some sites still block VPN's

It protects my family.

Criminals will always find a way to ruin it for others

Re: the web interface is broken

darlicious — Wed, 28 Jul 2021 22:47:19 GMT

@LP1

It doesn't block all VPN's....I had to use one for six months (long story) to log into the community. So try a different VPN.

Re: the web interface is broken

softech — Wed, 28 Jul 2021 23:03:22 GMT

worked on VPN before myself, too. Probably is your VPN issue. Try a different country or different site in the same country and see how it goes.

Re: the web interface is broken

Helpershelper — Wed, 28 Jul 2021 23:38:53 GMT

@LP1

Keep in mind this site is powered by Khoros and you can check its status here just in case

https://status.khoros.com/

Re: the web interface is broken

LP1 — Wed, 28 Jul 2021 23:51:31 GMT

I tuned off Proton VPN Secure Core, switched to 1 hop it works now

Re: the web interface is broken

darlicious — Thu, 29 Jul 2021 00:31:01 GMT

@LP1

FYI its bad form to choose a self solution. If you don't think anyone came up with a solution and you found it on your own the best thing to do is to leave it unsolved and an oracle will come along and choose the solution....if its yours they leave an explanation to the self solution. You can click the 3 dots in the post to edit.

Re: the web interface is broken

Anonymous — Thu, 29 Jul 2021 00:25:52 GMT

@darlicious : Does your browser underline in red misspelled words? 🙂 Can't do much about out of context correctly spelled words though 🙂

Re: the web interface is broken

darlicious — Thu, 29 Jul 2021 00:34:12 GMT

@Anonymous

Geez I hit post to answer the door before I proof read my post for mis-types....but must I spank you now?😃

Re: the web interface is broken

Anonymous — Thu, 29 Jul 2021 00:38:57 GMT

@darlicious : I ...uh...gee...I don't know what to say to that 🙂 ...no?...thank you? 🙂

Re: the web interface is broken

darlicious — Thu, 29 Jul 2021 00:46:18 GMT

@Anonymous

Oh gee did I mis-type? Lol.....I should probably fix that?! You're welcome!😀😁