topic NIS in Get Support

NIS

Zoom707 — Thu, 06 Jan 2022 07:56:32 GMT

In the last week I’ve had two friends try and call me and have gotten a not in service error.

My acct is in good standing and I haven’t had an interruption in service.

I need to fix this quickly.

Any suggestions?

darlicious — Sun, 27 Jun 2021 14:59:53 GMT

Is your voicemail set up?

Dunkman — Sun, 27 Jun 2021 15:02:08 GMT

More details would be helpful.

Does text and data work?

Which plan are you on?

Did incoming calls work before? What about incoming texts?

More details the better.

Some basic trouble shooting advice:

Reboot phone

Network reset of phone.

Toggle airplane mode on, then off

Can also try putting SIM card in another working phone. Helps determine whether hardware issue versus PM service problem.

popping — Sun, 27 Jun 2021 16:02:22 GMT

@Zoom707 and all new members,

PM community forum does not like other forum with slow answer. Stay around for your answer to your solutions and supply additional information.

BKNS27 — Sun, 27 Jun 2021 16:15:22 GMT

Try to reboot the phone as per @Dunkman instructions and see if that works.

If not, give us more details whether other functions work.

softech — Sun, 27 Jun 2021 16:25:54 GMT

@Zoom707 is outgoing calls working? how about outgoing text? incoming text? data?

try reseat the SIM as well (power down, take the SIM out, wipe it clean and then put it back in)..

Yes, provide us more details or how it goes after you tried all our suggestions.