topic Re: Missing calls in Get Support

Missing calls

Stitchy — Thu, 06 Jan 2022 07:55:41 GMT

My dad keeps trying to call me from his Amazon cell, but the calls and texts are not going through. I'm getting some other calls and texts. Any idea why I get some and not others??

Re: Missing calls

Anonymous — Thu, 24 Jun 2021 18:18:40 GMT

can you do try reseat the SIM card

1.power off your device

2.take out the SIM card,

3.wipe it clean SIM card,

4.put it back and power on,

5.toggling airplane mode off/on,

it happened sometime you know, A normal reboot without reset, didn't work. At least try it,

only work after reseating the SIM card.

can you try it selecting the network to "3G ONLY"

for iPhone visit HERE

or HERE

for android visit HERE ,

what is mean for Rebooting the phone means to turn off your phone and turn it back on.

if you still not working you have to Submit a ticket to customer service by Moderator Team,

Good Luck

Re: Missing calls

Staliger — Thu, 24 Jun 2021 18:08:25 GMT

@Stitchy What is your area code? Maybe it is a new one, like 672, which is not fully supported by all operators/services yet.

Re: Missing calls

darlicious — Thu, 24 Jun 2021 18:09:27 GMT

@Stitchy

Is your dad the only person not getting thru or are there others? Who is your dad's provider? Where are each of you located?

Re: Missing calls

Stitchy — Thu, 24 Jun 2021 18:14:31 GMT

That worked! Thank you. Love an easy solution!

Re: Missing calls

Anonymous — Thu, 24 Jun 2021 19:10:41 GMT

love to hear your service is fix it,

your welcome to public mobile

with a Beautiful Service

you will be very happy

Good Luck