topic Re: My data is not working in Get Support

My data is not working

sacmanitin — Thu, 06 Jan 2022 07:55:19 GMT

Data on my number is not working . request help

Re: My data is not working

Anonymous — Wed, 23 Jun 2021 16:47:39 GMT

do one thing take your SIM card out and waiting for a minute and put it back and do rebooting your phone - This one is quick and simple. Make sure your phone is off before removing and reinserting its SIM card.

Remove your phone’s battery - Some phones have removable batteries. Sometimes removing and reinserting the battery can fix certain issues. Just make sure your phone is off before you do this.

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Ensure you have the correct APN settings by visiting HERE.

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

Changing APN Settings On An IPhone

click HERE

Changing APN Settings On Android Phones

click HERE

make sure your DATA is on.

Re: My data is not working

Triguy — Wed, 23 Jun 2021 16:49:40 GMT

Have you log into your account to check your usage ? Under data and add-ons if no amount is shown then you have used up your attloment. You can purchase an add-on for 1GB for $15.

If there is an amount make sure to check your APN settings. Try rebooting your phone.

Re: My data is not working

esjliv — Wed, 23 Jun 2021 22:30:17 GMT

@sacmanitin wrote:
Data on my number is not working . request help

Hello @sacmanitin

With the Public Mobile SIM in the phone, do a Reset of your Network Settings.

If still issues...What type of phone do you have?

Check out APN settings: https://apn-canada.gishan.net/en/apn/public-mobile