topic Re: minutes left in plan in Get Support

minutes left in plan

swiss32 — Thu, 06 Jan 2022 07:54:37 GMT

how do I find out how many minutes are left in my plan?

Re: minutes left in plan

computergeek541 — Mon, 26 Jul 2021 19:40:49 GMT

@swiss32 wrote:
how do I find out how many minutes are left in my plan?

Please log into your account at selfserve.publicmobile.ca. The amount of minutes (if you're on a limited minmute plan) will be listed within the data and add-ons section. If the amount of minutes isn't shown there, that means that all minutes have beeen used.

Re: minutes left in plan

esjliv — Mon, 26 Jul 2021 19:47:16 GMT

@swiss32 wrote:
how do I find out how many minutes are left in my plan?

@swiss32 If you have not registered for a Self Serve account you can register for one here: https://selfserve.publicmobile.ca/self-registration/

The minute line item shows up below if you have not used it up:

Re: minutes left in plan

swiss32 — Mon, 26 Jul 2021 19:47:32 GMT

thank you-I guess anytime I checked I was already out of minutes and using my add-on....

Re: minutes left in plan

Anonymous — Mon, 26 Jul 2021 19:50:07 GMT

@swiss32 wrote:
how do I find out how many minutes are left in my plan?

@swiss32

you can sign in to Self-Serve, to view your account.

if your plan for $15 you have a 100 minutes,

but if you have different plan has Unlimited minutes outcalling and income calling Free

Re: minutes left in plan

swiss32 — Mon, 26 Jul 2021 19:50:19 GMT

thank you

Re: minutes left in plan

esjliv — Mon, 26 Jul 2021 19:50:39 GMT

@swiss32 wrote:
thank you-I guess anytime I checked I was already out of minutes and using my add-on....
S.

@swiss32 you can find out your data and minute ADDON balances when you call 611 from your device (you will need your Account PIN to access the numbers).

Press 3 at the main menu.

But, unfortunately, this does not provide you your balance on your PLAN minutes (just addons) which is too bad.

That would be a handy feature if you could obtain that from calling 611.