topic Re: Cannot Send Text Messages in Get Support

Re: Cannot Send Text Messages

Luke13 — Thu, 06 Jan 2022 07:54:26 GMT

Please help, I have a $15 plan and I can’t send text messages without being paired up to WIFI?

any thoughts?

Thanks Luke

Re: Cannot Send Text Messages

Anonymous — Sat, 19 Jun 2021 04:31:59 GMT

@Luke13 : If you're using an iphone then you need to set iMessages to be able to send out SMS. If you're using an Android then turn off any chat features in the texting app.

Re: Cannot Send Text Messages

BlueB — Sat, 19 Jun 2021 05:14:01 GMT

@Luke13

Regular text messages should be unlimited and don't use wifi. Do you still have data? Can other apps (eg. web browser) use data OK?

If messages are only working with wifi, there's something wrong with your data. Further, those are data-driven messages through an app. Apple and Android devices can use a special data "path" which becomes data for the message, beyond regular text messages. In other words, there's something we're missing here.

Re: Cannot Send Text Messages

esjliv — Sat, 19 Jun 2021 11:59:04 GMT

@Luke13 wrote:
Please help, I have a $15 plan and I can’t send text messages without being paired up to WIFI?
any thoughts?
Thanks Luke

@Luke13 As @Anonymous this can affect outgoing and incoming texts outside if wifi.

Disable your Chat Features:

Open Messages
Tap More options > Settings > Chat features
Turn Enable chat features off

If the person you are trying to send to also has this feature on, it could affect back and forth with this person as well. So if they can turn it off on their end, then try again.

Re: Cannot Send Text Messages

softech — Sat, 19 Jun 2021 14:40:07 GMT

.. and to turn off the RCS chat feature on Android

On the Messaging app,
tap 3 little dots top right, click Settings
under Chat settings, scroll to "Select default messaging type",
Switch from Automatic to Text/multimedia msg