https://productioncommunity.publicmobile.ca/t5/Get-Support/deactivated/m-p/695593#M480006 <P>I have money in my account. why has it been deactivated?</P><P>&nbsp;</P> Thu, 06 Jan 2022 07:52:51 GMT Panther1 2022-01-06T07:52:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/deactivated/m-p/695593#M480006 <P>I have money in my account. why has it been deactivated?</P><P>&nbsp;</P> Thu, 06 Jan 2022 07:52:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/deactivated/m-p/695593#M480006 Panther1 2022-01-06T07:52:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/deactivated/m-p/695594#M480007 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/183161">@Panther1</a>&nbsp;</P><P>Is your payment renewal date yesterday or today? &nbsp;The key question is whether your phone is working presently. &nbsp;If it is working, ignore the various payment warnings on the renewal date.&nbsp;</P><P>&nbsp;</P><P>If not working, sometimes autopay fails. &nbsp;Do you have available funds in your Public mobile account presently? &nbsp;Try to manually load funds equivalent to your month's payment to re-activate your account. &nbsp;</P> Tue, 15 Jun 2021 14:41:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/deactivated/m-p/695594#M480007 Dunkman 2021-06-15T14:41:05Z https://productioncommunity.publicmobile.ca/t5/Get-Support/deactivated/m-p/695599#M480008 <P>OP says has money in account. The better question.....is there enough $ in the account to cover? If yes.....then not an auto pay issue but a glitch on PM side of things?? That is if auto pay failed to collect the shortage if any.&nbsp;</P> Tue, 15 Jun 2021 15:01:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/deactivated/m-p/695599#M480008 LurganIeUk 2021-06-15T15:01:23Z