topic Re: Service Plan in Get Support

Service Plan

PeggyWicks — Thu, 06 Jan 2022 07:51:45 GMT

How do I cancel my plan?

Re: Service Plan

hairbag1 — Fri, 11 Jun 2021 15:08:57 GMT

@PeggyWicks wrote:
How do I cancel my plan?

Log into your account and remove your credit card info. Then when the next renewal happens...your plan will expire. After 90 days expired then it closes for good.

Re: Service Plan

Triguy — Fri, 11 Jun 2021 15:11:04 GMT

If you have autopay setup just remove it from your self serve account.

To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..

Re: Service Plan

Anonymous — Fri, 11 Jun 2021 15:21:08 GMT

@PeggyWicks: Officially, you can ask the company. But you don't need to. It's a prepaid service. So just don't pay. If you have enough balance in your Available Funds then the plan would renew. If you port out your number then the account would close. Always suggested to remove payment options from any service you're about to leave.

Re: Service Plan

skyscanner20152 — Sun, 20 Jun 2021 18:51:34 GMT

Just remove your payment method details from your account and the account will expire automatically at the end of your cycle.

Re: Service Plan

AE_Collector — Mon, 21 Jun 2021 04:18:24 GMT

And as already mentioned, if you are actually porting your number out to another carrier… doing so will close your account here immediately.

AE_Collector