topic Re: Usage dates?? in Get Support

Usage dates??

natandkev — Thu, 06 Jan 2022 07:51:13 GMT

We are currently on vacation for 2 weeks (last 2 weeks of July). The week prior to my billing date (17th) I increased our plans for more data while on vacation which it does show online. I cannot find anywhere our actual "usage dates", is it the 1st - 30th of every month?

Re: Usage dates??

Anonymous — Tue, 20 Jul 2021 20:10:55 GMT

@natandkev : It's your 30 day term. The date up top is the beginning of the next term.

Re: Usage dates??

darlicious — Tue, 20 Jul 2021 20:14:53 GMT

@natandkev

The top left hand corner of your overview page as well as your rewards page or call 611 and it will tell you your renewal date.

Re: Usage dates??

natandkev — Tue, 20 Jul 2021 21:13:10 GMT

So my payment due date is on the 17th of every month, that's what it shows but is my usage dates from the 16th to the 16th of every month?

Re: Usage dates??

Anonymous — Tue, 20 Jul 2021 21:15:31 GMT

@natandkev : Not every month. This place is 30 days. In this case, your current term ends at 11:59:59pm ET on the 16th.

Re: Usage dates??

darlicious — Tue, 20 Jul 2021 21:19:15 GMT

@natandkev

And next month it will be due at 11:59:59pm eastern on August 15th.