topic Re: not receiving some sms in Get Support

not receiving some sms

mrslyker — Thu, 06 Jan 2022 07:51:01 GMT

I switched from an android to an iPhone 2 days ago and I'm not receiving sms from certain people. It's only SMS, not imessage, and only certain contacts. Theres no issues sending SMS or placing calls to anyone.

Re: not receiving some sms

Anonymous — Wed, 09 Jun 2021 23:26:41 GMT

visit HERE

And visit HERE

and check out your activate iMessage,

do one thing take your SIM card out and waiting for a minute and put it back and do rebooting your phone - This one is quick and simple. Make sure your phone is off before removing and reinserting its SIM card.

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

and make sure APN Settings On device

Changing APN Settings On An IPhone

click HERE

Turn your data on to send a Picture Messaging in world-wide,

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging,

you have to do this to is go through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

make sure your DATA is on.

Good Luck

Re: not receiving some sms

hTideGnow — Wed, 09 Jun 2021 23:16:04 GMT

It is possible your friends was sending to you via Chat before. Since you moved away from Android, the message was still trying to reach you via Chat and hence not able to reach you.

The sender need to change to to SMS.

Or, Google will correct itself after 7 days or so.

Re: not receiving some sms

BlueB — Wed, 09 Jun 2021 23:21:12 GMT

What @hTideGnow is referring to, is known as "Rich Communication Services" on Android. You can switch your SIM back to your old phone to turn this OFF to see if it helps.

See if this works for you...

Open up Messages from Google
Tap the three dots (top right corner)
Open Settings, Chat features
Turn OFF Enable chat features

Then plug your SIM back into your iPhone and try again.

Re: not receiving some sms

softech — Wed, 09 Jun 2021 23:45:44 GMT

yes, quick and easy way is as @BlueB said, turn off RCS from your old phone, if not, it could take as many as 8 days for Google to stop delivering to your Android. This is only assuming you stop using the Android phone. If you use it as a secondary phone on Wifi, it will never stop

https://piunikaweb.com/2019/12/20/turn-off-rcs-messaging-before-switching-phones/

Re: not receiving some sms

gpixel — Thu, 10 Jun 2021 00:37:54 GMT

@mrslyker

did you register your number to your Apple ID?

if so, then try removing the number and re-register it

Sign out of every Apple service and device that uses your Apple ID, except the one you're using to change your Apple ID.
Go to Settings > [your name] > Name, Phone Numbers, Email.
Next to Reachable At, tap Edit > Delete.
Tap Continue and follow the instructions.
After you enter the mobile phone number that you want to use as your Apple ID, a verification code is sent to you at that number. Enter the verification code from the text into the fields provided.
Sign back in to all Apple services with your new Apple ID.

Re: not receiving some sms

stevenanto — Thu, 10 Jun 2021 00:38:12 GMT

Im 99 percent certain that this has to do with IMessage, gotta love iphone for that haha.

Re: not receiving some sms

BlueB — Thu, 10 Jun 2021 00:53:05 GMT

@mrslyker

If you figure this out, let us know what the solution is... (and select it too!). We're curious and always learning here.

It sounds like the most of those "missing" messages don't even reach your phone, but @gpixel or @stevenanto offer good things to try too. What if you put it into another Android phone - do those "missing" messages get to you, or only on your original phone? (Try it on wifi!) 🙂

Re: not receiving some sms

esjliv — Thu, 10 Jun 2021 00:54:38 GMT

@mrslyker wrote:
I switched from an android to an iPhone 2 days ago and I'm not receiving sms from certain people. It's only SMS, not imessage, and only certain contacts. Theres no issues sending SMS or placing calls to anyone.

@mrslyker

Try: Set up your phone number On your iPhone:

Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
In the "You can receive iMessages" section, make sure that your phone number and Apple ID are selected.
Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.