topic Re: Maintenance scheduled this weekend in Get Support

Maintenance scheduled this weekend

Christine_R — Tue, 04 Jan 2022 18:52:14 GMT

Hey there, we wanted to give everyone a heads up that Self Serve and Activation portals will not be available this weekend. Here are the exact time windows for the scheduled maintenance:

Start: Saturday, Aug 8 2015@ 9:00 PM EST

Finish: Sunday, Aug 9 2015 @ 9:00 AM EST

Start: Sunday, Aug 9 2015 @ 8:00 PM EST

Finish: Monday, Aug 10 2015 @ 10 AM EST

During these times you won’t be able to do the following:

Access your Self-Serve account to make a payment
Activate a SIM card
Swap your SIM
Change your phone number or port-in a number

Sorry for the inconvenience!

Re: Maintenance scheduled this weekend

makkahn28 — Fri, 07 Aug 2015 21:28:59 GMT

That's OK. Progress does require Sacrifices every now and then

Re: Maintenance scheduled this weekend

Martin — Fri, 07 Aug 2015 21:34:09 GMT

Christine,

Thank you for the advance warning. By knowing about the scheduled downtimes, we will be in an ideal position to inform customers, stating that they do not have access to this or that.

Cheers.

Re: Maintenance scheduled this weekend

Charanth182 — Fri, 07 Aug 2015 21:46:07 GMT

I second @Martin thank you @Christine_R not all companies would tell people about their down time even though its a necessity to do every once and a while 🙂

Re: Maintenance scheduled this weekend

Martin — Fri, 07 Aug 2015 21:48:36 GMT

Charanth182,

Thank you for being supportive of my post.

Cheers.

Re: Maintenance scheduled this weekend

hunnybunny — Sat, 08 Aug 2015 15:02:01 GMT

@Christine_R

thanks for the heads up. Its really appreciated especially when its done ahead of time 🙂

Re: Maintenance scheduled this weekend

makkahn28 — Sat, 08 Aug 2015 15:22:28 GMT

In Public Mobile's Community, We get the Scoop.

At Koodo, They get the Koop, lol

BUT, at Bell/VM, Only Static

Being with Telus does have its Perks, and We are Seeing and Living it, which is Awesome

Re: Maintenance scheduled this weekend

Cyber — Sat, 08 Aug 2015 18:23:27 GMT

Public Mobile will be better after the maintenance !

Re: Maintenance scheduled this weekend

makkahn28 — Sat, 08 Aug 2015 19:08:37 GMT

ACTUALLY, Public Mobile Will be 100x Better, After a Maintenance, PM will ROCK

Re: Maintenance scheduled this weekend

chukdefatey — Sat, 08 Aug 2015 23:09:05 GMT

You guys have no idea how lucky we are to have a self serve site with almost 100% uptime.

Rogers & Fido self serve (which by the doesn't let you do much anyways) is down each & every night from 11pm PT to 3am PT. Bell Prepaid site works almost all the time but it hardly has any info & there is not much you can do yourself.