topic new service in Get Support

new service

Rob_Wall-Bc — Thu, 06 Jan 2022 07:49:48 GMT

I need to buy a SIM card. Our new address was changed on the credit card three days ago. The transaction didn't go through due to the wrong postal code from location. How do I complete my purchase?

Re: new service

softech — Sat, 17 Jul 2021 19:36:27 GMT

@Rob_Wall-Bc are you buying the SIM from PM website? you confirmed that CC wasn't charge?

if that is the case, I suggest you get the SIM from local kiosk or Amazon.ca. Buying from PM takes too long, 3 week for 4 for delivery

Amazon has it for $5 and 2 days delivery if you have Prime membership.

With local kiosk, they might give it out for you for free if you activate with them. Try Walmart/London Drugs/Loblaws

Re: new service

Triguy — Sat, 17 Jul 2021 19:39:33 GMT

You could purchase one from a local retailer.

https://www.publicmobile.ca/en/bc/store-locator. Another option would to buy one from Amazon and sign up for Prime membership for faster delivery. If you are in the GTA, Canadian Cell Supplies.com offers them.

Re: new service

BKNS27 — Sat, 17 Jul 2021 19:42:58 GMT

@Rob_Wall-Bc

I would suggest you cancel your order if you purchased the SIM from PM because it will take too long as noted by @softech .

I assume that your order was not completed if the payment is not authorized.

You can get a discounted price if you purchase from Canadian Cell Supplies online in Ontario.