topic No Service in Get Support

No Service

proway — Thu, 06 Jan 2022 07:49:40 GMT

I have not had cell service on my iPhone for 2 days. I have switched to airplane mode and on again.... wifi is working but can't phone or text. I am on vancouver island

anyone else having any issues

Re: No Service

softech — Fri, 04 Jun 2021 13:53:52 GMT

@proway wrote:
I have not had cell service on my iPhone for 2 days. I have switched to airplane mode and on again.... wifi is working but can't phone or text. I am on vancouver island
anyone else having any issues

@proway did you check your My Account to see if your account is active? How about Data? does it work?

Which plan do you have?

Re: No Service

B12 — Fri, 04 Jun 2021 13:54:16 GMT

Dunno if it'll help but when I was using an iPhone I found that in the settings under cellular, when it was set to detect the carrier automatically it would NEVER stay connected. I switched it over to Manual and chose Public mobile (or whatever carrier I had at the time) and never had an issue after that.

Re: No Service

proway — Fri, 04 Jun 2021 13:56:25 GMT

My account is active and paid up to date

data doesn't seem to work either

Re: No Service

proway — Fri, 04 Jun 2021 13:57:51 GMT

thanks....i will try that

Re: No Service

hairbag1 — Fri, 04 Jun 2021 13:59:34 GMT

@proway wrote:
My account is active and paid up to date
data doesn't seem to work either

Just try to remove the sim from the phone. After a moment, put sim back in the phone and restart.

It's a long shot..... but give it a try and let us know.

Good luck.