topic Re: Refund in Get Support

Refund

raghav13 — Tue, 04 Jan 2022 09:53:28 GMT

Hello, I need refund on my account as I have balance of $30. Please reverse the amount

Re: Refund

dabr — Fri, 10 Dec 2021 20:34:23 GMT

@raghav13 wrote:
Hello, I need refund on my account as I have balance of $30. Please reverse the amount

@raghav13 Any over payment in the account can be left and used to pay the next renewal cycle or to purchase an add-on if necessary. Plus any refunds can take more than a couple of weeks to happen, so might be better to leave those funds there.

Re: Refund

hTideGnow — Fri, 10 Dec 2021 20:36:42 GMT

HI @raghav13 PM is prepaid service and does not offer refund. did you load their money there by accident? If you see it on Available Fund, no worry, it will be used towards next renewal.

Re: Refund

Triguy — Fri, 10 Dec 2021 20:43:12 GMT

PM is prepaid provider. You could leave the balance in your account to cover your next payment.

Re: Refund

pkaraa — Fri, 10 Dec 2021 21:51:32 GMT

If your card was charged twice by mistake then you can open a ticket with support agents and they ll help you.

If you urself loaded it and it is on your account, leave it there to be used for future renewals.

No refund on PM prepaid service.

Re: Refund

Anonymous — Fri, 10 Dec 2021 22:24:17 GMT

@raghav13

sign in to Self-Serve, to review your account, if you found at Available Funds: $$ has the amount left, leave it for next bill cycle the will take it from there automatically,

or you need to Contact Customer Support Agent by CS_Agent ,and Explain your issue to
them can solve your issue, they are nice service Team the will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started. Type,, Ticket ,, Click ,, Contact Us ,, Select your issue ,,
Click here to submit a ticket↗↗.

or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,

please include in your message,
phone number,
account 4 digit pin,
Email address,

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During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
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