topic Re: Transferring or Changing your Phone Number in Get Support

Re: Transferring or Changing your Phone Number

mbalcain — Thu, 06 Jan 2022 07:46:07 GMT

I just set up a new cim at walmart. I got a text that the account was entered wrong. How do I correct the account number with PM.

thanks

Re: Transferring or Changing your Phone Number

computergeek541 — Sun, 11 Jul 2021 04:02:50 GMT

@mbalcain wrote:
I just set up a new cim at walmart. I got a text that the account was entered wrong. How do I correct the account number with PM.

Pleaae open a ticket to speak to the moderators by going to https://widget.telus.tiia.ai/publicmobile/publicmobile.html .

In the meanwhile, keep using your old carrier's SIM card until porting is complete.

Re: Transferring or Changing your Phone Number

hTideGnow — Sat, 10 Jul 2021 23:38:35 GMT

@mbalcain not sure if mod has reach out to you yet. There is a number you can contact to confirm the porting status. Please check your Community inbox, i will message you there.

Re: Transferring or Changing your Phone Number

mbalcain — Sun, 11 Jul 2021 11:01:52 GMT

Problem resolved....

When transfering phone number from 7-11 SPEAKOUT use IMEI as the account number.

Re: Transferring or Changing your Phone Number

hTideGnow — Sun, 11 Jul 2021 14:55:00 GMT

@mbalcain , so you are all good and port completed?

Enjoy

Re: Transferring or Changing your Phone Number

mbalcain — Mon, 12 Jul 2021 00:32:54 GMT

Yes, all good now.

Thanks

Mike