topic Can’t activate in Get Support

Can’t activate

Nxssaa_j — Thu, 06 Jan 2022 07:43:57 GMT

How do I add my phone number on here

Re: Can’t activate

computergeek541 — Thu, 08 Jul 2021 06:36:24 GMT

@Nxssaa_j wrote:
How do I add my phone number on here

Are you trying to port a number in? activate a service? change your phone number?

Please note that activation website for new customers is currently down.

Re: Can’t activate

esjliv — Thu, 08 Jul 2021 10:25:30 GMT

Hello @Nxssaa_j

To Activate a Public Mobile SIM card you can use this link: https://publicmobile.ca/en/on/portal/activation

OR, you can click this link to use the: Public Mobile Online Activation Assistance

If you already activated a SIM in-store, and you are trying to create a Self Serve account, you can register for a Self Serve account here: https://selfserve.publicmobile.ca/self-registration/

Re: Can’t activate

softech — Thu, 08 Jul 2021 12:23:36 GMT

The Activation site is now up.

You can choose to transfer your number during activation. Just make sure the number you want to port in is currently active. Here is more information about porting:

How to choose your Phone Number (publicmobile.ca)