topic Re: Can't Activate in Get Support

Can't Activate

omerwahaj — Thu, 06 Jan 2022 07:43:55 GMT

Hello.

When I go to activate.publicmobile.ca, it gives me an error that says: "Oops this page is unavailable or down for maintenance. Click below to return to the home page."

Is this a known issue at the moment?

Re: Can't Activate

computergeek541 — Thu, 08 Jul 2021 05:25:41 GMT

@omerwahaj wrote:
When I go to activate.publicmobile.ca, it gives me an error that says: "Oops this page is unavailable or down for maintenance. Click below to return to the home page."

Is this a known issue at the moment?

When the site is down, the only thing you can do is try again later. I can confirm that it's not just you who is currently seeing this error message.

Re: Can't Activate

esjliv — Thu, 08 Jul 2021 10:28:02 GMT

@omerwahaj wrote:
Hello.

When I go to activate.publicmobile.ca, it gives me an error that says: "Oops this page is unavailable or down for maintenance. Click below to return to the home page."

Is this a known issue at the moment?

Hello @omerwahaj

Activation page is up and running this morning.

To Activate a Public Mobile SIM card you can use this link: https://publicmobile.ca/en/on/portal/activation

OR, you can click this link to use the: Public Mobile Online Activation Assistance

Re: Can't Activate

mira1234 — Thu, 08 Jul 2021 21:12:21 GMT

I would try going to one of their kiosk-like in Walmart or if you have one in the mall that could help fix the problem for you!

Re: Can't Activate

computergeek541 — Thu, 08 Jul 2021 22:01:13 GMT

@mira1234

The website was down last night but is now working. There isn't any reason for a customer to go to a store to complete the activation when a SIM card is already in-hand.