topic Re: Transferring or Changing your Phone Number in Get Support

Re: Transferring or Changing your Phone Number

jamesalbert — Thu, 06 Jan 2022 07:43:39 GMT

My number hasnt ported properly, I need to speak to public mobile so they can send another port request.

Do you have their number?

Re: Transferring or Changing your Phone Number

softech — Mon, 05 Jul 2021 18:09:27 GMT

@jamesalbert did you just join PM?

Did you port you number from another provider?

It's normal that newly ported number will take some times before receiving all the incoming calls or text. Especially with banks, some of them have a security setting that verification code will not work until couple days after the number was ported.

Re: Transferring or Changing your Phone Number

hTideGnow — Wed, 07 Jul 2021 22:53:29 GMT

@jamesalbert you are porting into PM? I will send you a phone number. Check Community inbox

** did you receive a text from previous provider? did you reply YES within 90 mins?

Re: Transferring or Changing your Phone Number

jamesalbert — Wed, 07 Jul 2021 22:57:47 GMT

thanks so much, I'll call them now

Re: Transferring or Changing your Phone Number

computergeek541 — Sat, 10 Jul 2021 13:33:54 GMT

Re: Transferring or Changing your Phone Number

gilles132labont — Wed, 15 Dec 2021 16:33:23 GMT

Re: Transferring or Changing your Phone Number

gilles132labont — Wed, 15 Dec 2021 16:39:06 GMT

need a request to my old provider to transfer number

Re: Transferring or Changing your Phone Number

t_p — Wed, 15 Dec 2021 17:08:59 GMT

@gilles132labont wrote:
need a request to my old provider to transfer number

@gilles132labont

Have you opened your self-serve account?

If not, do it and log in to initiate the transfer yourself from this page:

Read this for more information:

Port Fraud Protection (publicmobile.ca)