topic Re: Data used up in Get Support

Data used up

Wally123 — Thu, 06 Jan 2022 07:42:59 GMT

Havnt been with pm long, when you reach data limit does your data just stop working? Says I have reached 95%.

Just want to make sure I am not charged extra by going over data as other companies do.

Thanks

Re: Data used up

esjliv — Tue, 06 Jul 2021 22:11:33 GMT

@Wally123 wrote:
Havnt been with pm long, when you reach data limit does your data just stop working? Says I have reached 95%.
Just want to make sure I am not charged extra by going over data as other companies do.
Thanks

Yes @Wally123 , when you reach your Data Limit, your Data will just stop working.

AND NO, you will not be charged overages here. 🙂

You can:

wait until your plan renews to get your Plan Data replenished again
purchase an Addon through your Self Serve or calling 611
renew your plan early or change to a different plan depending on your calling / data needs - BUT NOTE, when you renew early you will lose out on the remaining amount paid in your current cycle, those $s are not prorated.

Re: Data used up

Anonymous — Tue, 06 Jul 2021 22:14:42 GMT

at public mobile is Prepaid service not charged extra.

Re: Data used up

Nezgar — Wed, 07 Jul 2021 01:35:47 GMT

@Wally123I have also personally confirmed that after data is used up and Internet access has stopped working, you can still send/receive unlimited SMS and MMS - although for MMS you have to keep the data setting on...