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    <title>topic Re: How do I get a sim puk code in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701696#M475219</link>
    <description>&lt;P&gt;Here is an explanation by one if the Oracles, Luddite.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;SIM network PIN blocked. Enter SIM network PUK."&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network unlock PIN"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;“PIN unlock key (PUK)”&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is a SIM-specific code used to prevent unauthorised use of a SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted at the following address:&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
    <pubDate>Tue, 06 Jul 2021 20:41:19 GMT</pubDate>
    <dc:creator>Triguy</dc:creator>
    <dc:date>2021-07-06T20:41:19Z</dc:date>
    <item>
      <title>How do I get a sim puk code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701688#M475216</link>
      <description />
      <pubDate>Thu, 06 Jan 2022 07:42:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701688#M475216</guid>
      <dc:creator>Santana1</dc:creator>
      <dc:date>2022-01-06T07:42:52Z</dc:date>
    </item>
    <item>
      <title>Re: How do I get a sim puk code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701689#M475217</link>
      <description>&lt;P&gt;&lt;FONT size="4"&gt;&lt;STRONG&gt;Where To Find Your PUK&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-dnqmqq HLwOP"&gt;A Personal Unlocking Key, or PUK code, allows you to reset your SIM card’s PIN number, after you’ve entered an incorrect PIN three times. To get your PUK code, please start a conversation with our virtual assistant, SIMon, to submit a ticket to the Moderator Team by &lt;STRONG&gt;clicking&amp;nbsp;&lt;A href="https://urlshortner.tiia.ai/Oyn1L6" target="_blank" rel="noopener"&gt;here&lt;/A&gt;.&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 06 Jul 2021 20:06:38 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701689#M475217</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-07-06T20:06:38Z</dc:date>
    </item>
    <item>
      <title>Re: How do I get a sim puk code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701691#M475218</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/196922"&gt;@Santana1&lt;/a&gt;, SEE&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/76732"&gt;@Triguy&lt;/a&gt;&amp;nbsp; response I was thinking network lock in my reply sorry for any confusion&lt;/P&gt;</description>
      <pubDate>Tue, 06 Jul 2021 21:57:26 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701691#M475218</guid>
      <dc:creator>ShawnC13</dc:creator>
      <dc:date>2021-07-06T21:57:26Z</dc:date>
    </item>
    <item>
      <title>Re: How do I get a sim puk code</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701696#M475219</link>
      <description>&lt;P&gt;Here is an explanation by one if the Oracles, Luddite.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;SIM network PIN blocked. Enter SIM network PUK."&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;"SIM network unlock PIN"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;“PIN unlock key (PUK)”&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;is a SIM-specific code used to prevent unauthorised use of a SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted at the following address:&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;&lt;SPAN&gt;Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.&lt;/SPAN&gt;&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Tue, 06 Jul 2021 20:41:19 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-a-sim-puk-code/m-p/701696#M475219</guid>
      <dc:creator>Triguy</dc:creator>
      <dc:date>2021-07-06T20:41:19Z</dc:date>
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