topic Re: auto pay reward in Get Support

auto pay reward

ofaltas — Thu, 06 Jan 2022 07:39:28 GMT

my 2$ auto pay reward was not applied when i paid the month of April's. What to do now?

Re: auto pay reward

Triguy — Thu, 06 May 2021 14:08:48 GMT

Was your account suspended ?

Contact a moderator by submitting a ticket.

Here’s when and how to contact the Moderator Team:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: auto pay reward

LEGO — Thu, 06 May 2021 14:11:59 GMT

@ofaltas

Contact the Moderators by opening a ticket here > link

OR click on the chat symbol in the lower right corner of the webpage and initiate a support ticket. Good luck!

Re: auto pay reward

darlicious — Thu, 06 May 2021 16:35:58 GMT

@ofaltas

As mentioned by @Triguy did you happen to use lost/stolen to suspend your account even briefly? This is a known glitch that prevents rewards from being applied to your balance during renewal and requiring them to be appled manually by a moderator afterwards. Contact a moderator as instructed.