topic Re: Getting started in Get Support

Getting started

jmschnarr — Thu, 06 Jan 2022 07:38:39 GMT

Joining not complete error 821

Re: Getting started

hTideGnow — Mon, 28 Jun 2021 19:26:10 GMT

First of all, check to make sure if PM charged your credit card. Sometimes the account was activated, charged just that the website is not returning the result. Also, you might want to try putting the SIM in the phone and see if Public Mobile shows on top of the screen. It will be another indication that your account was activated.

If it was not charged. Wait and hour and try again. I suggest you try with a different browser, maybe clear cache first.

(also, are you trying to activate with a new phone number instead of porting an old number into PM?)

Re: Getting started

Anonymous — Mon, 28 Jun 2021 20:02:00 GMT

i suggest you can try it for a different Browser
and clear cache and cookies for any Browser,

and use a Browser from your computer,
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

and Restart your computer, is will help.

and if you use a home internet please do one thing take it your power internet for about a minute and put it back, Restart your device is will help,

just make sure your credit card number and your address match the same one ,

your typing and sometime you type it but is a one word or letter or number is a wrong or is missing just make sure for it.

Good Luck and your welcome to public mobile

with a Beautiful Service

you will be very happy

Re: Getting started

darlicious — Mon, 28 Jun 2021 20:22:30 GMT

@jmschnarr

Even if the sim card does not show service if your credit card has been charged then you have activated. If the credit card is your only indication and rebooting your phone with the pm sim card inserted does not bring up service then you will have to contact the moderators to complete your activation.

If your card has not been charged then start your activation over. Don't forget to add your referral code and if activating a $35+ plan the promocode 2GBBONUS. If porting in your phone number leave your old sim card in your phone until you reply YES to the porting authorization text within 90 minutes of recieving it. You can then insert the pm sim card and wait for your port to complete within two hours.

Welcome to public mobile!

@hTideGnow

There is no longer a 50 minute lock out session.