topic Re: Bonus data in Get Support

Bonus data

HEIDI5219 — Thu, 06 Jan 2022 07:38:08 GMT

Hi, I joined Public Mobile last night and forgot to enter a promo code for bonus data. Is it too late to add it? Thanks!

Re: Bonus data

crustylady — Sun, 27 Jun 2021 12:44:39 GMT

Nope, just click on the little white bubble and request that the moderators apply it for you.

Or, you can send a private message to the moderator by clicking here

Re: Bonus data

darlicious — Sun, 27 Jun 2021 13:11:45 GMT

@HEIDI5219

As long as you activated online with a plan $35+ you can ask the moderators to add it for you.

Re: Bonus data

Triguy — Sun, 27 Jun 2021 13:12:11 GMT

Here’s when and how to contact the Moderator Team: Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click to get started. Alternatively, you can send a private message to the Moderators by clicking . You’ll need to be logged in to your Community account for the link to work.

Re: Bonus data

BKNS27 — Sun, 27 Jun 2021 14:47:17 GMT

@HEIDI5219

The 2gb bonus data only applies to plans $35 and up.

If it is, contact a moderator and explain what happened by clicking on the SIMon chat button and type in to create a ticket for a moderator.