topic Re: Shifting and want to discuss payment in Get Support

Shifting and want to discuss payment

romilparh — Thu, 06 Jan 2022 07:37:17 GMT

Hi,

I am shifting to Fido as I am getting a better plan with them. I was billed yesterday for $40, will anything be refunded for not using the service even a day when I was charged for a month?

Regards
Romil

Re: Shifting and want to discuss payment

computergeek541 — Fri, 30 Apr 2021 20:25:36 GMT

@romilparh wrote:
Hi,

I am shifting to Fido as I am getting a better plan with them. I was billed yesterday for $40, will anything be refunded for not using the service even a day when I was charged for a month?

Sorry, but there are no refunds.

Re: Shifting and want to discuss payment

Anonymous — Fri, 30 Apr 2021 20:28:06 GMT

@computergeek541 wrote:
@romilparh wrote:
Hi,

I am shifting to Fido as I am getting a better plan with them. I was billed yesterday for $40, will anything be refunded for not using the service even a day when I was charged for a month?
You'll get a prorated refund if you are a postpaid Fido customer. If you are a prepaid Fido customer, there won't be any refund.

So you see @RosieR, the Oracles don't always have the all knowing perfectly beautiful answers. This was quoted from before he edited his post when he realized he mis-interpreted.

@romilparh : Most prepaid providers don't generally give pro-rated refunds. This is one of those. If you like your money then transfer your number out near the end of your current new term.

Re: Shifting and want to discuss payment

computergeek541 — Fri, 30 Apr 2021 20:28:45 GMT

@Anonymous wrote:
@computergeek541 wrote:
@romilparh wrote:
Hi,

I am shifting to Fido as I am getting a better plan with them. I was billed yesterday for $40, will anything be refunded for not using the service even a day when I was charged for a month?
You'll get a prorated refund if you are a postpaid Fido customer. If you are a prepaid Fido customer, there won't be any refund.
So you see @RosieR, the Oracles don't always have the all knowing perfectly beautiful answers. This was quoted from before he edited his post when he realized he mis-interpreted.

@romilparh : Most prepaid providers don't generally give pro-rated refunds. This is one of those. If you like your money then transfer your number out near the end of your current new term.

Sorry, I corrected it after I realzied my error. I didn't realize that you were replying.

Re: Shifting and want to discuss payment

darlicious — Fri, 30 Apr 2021 20:32:29 GMT

@Anonymous

Ah yes one of those times when quoting is much better than tagging!😉