topic Re: Transferring or Changing your Phone Number in Get Support

Re: Transferring or Changing your Phone Number

Zaq — Thu, 06 Jan 2022 07:37:14 GMT

Hi,

I have requested to port my number from Public mobile to freedom mobile (647-xxx-xxxx) and I was told that I should be getting text from Public mobile, but until now didn't get the text. It's been almost one hour now.

Please text me so that my port is complete.

Thanks

Edit by Dunkman: removed personal information

Re: Transferring or Changing your Phone Number

Anonymous — Fri, 30 Apr 2021 19:00:41 GMT

@Zaq : Did you leave the PM SIM in the phone?

Re: Transferring or Changing your Phone Number

darlicious — Fri, 30 Apr 2021 19:08:07 GMT

@Zaq

You may want to edit out your temporary freedom phone number. If you kept your pm sim card in your phone you may have given the incorrect info to freedom. Log back into your pm account and double check your info. Then contact the moderators here or call the freedom porting department.

Edit: Your pm account has to have active service with pm to port out your number.