topic Re: plan expired after paying my plan in Get Support

plan expired after paying my plan

turbo99 — Thu, 06 Jan 2022 07:37:03 GMT

I just paid for my plan and now it is saying plan expired???

can anyone help me out here

Re: plan expired after paying my plan

JK8 — Fri, 30 Apr 2021 15:23:02 GMT

@turbo99 wrote:
I just paid for my plan and now it is saying plan expired???
can anyone help me out here

Was it your renewal date when you paid? If all your services are working, ignore that message. That is the usual renewal message in self service.

Re: plan expired after paying my plan

AD23 — Fri, 30 Apr 2021 16:06:42 GMT

You can dial *611 on your phone to check your account balance and confirm your plan expiry date. If your services are still working on your phone, you likely have nothing to worry about!

Re: plan expired after paying my plan

Staliger — Fri, 30 Apr 2021 16:47:10 GMT

@turbo99 Do you have a service now? If yes, and today is your renewal date, it is okay. Tomorrow it will change to Active.