topic Re: plan in Get Support

plan

fud1983 — Thu, 06 Jan 2022 07:35:22 GMT

HI i am trying to add an update to my acc #100********* i want to get the plan for 50 $ a month

Re: plan

fud1983 — Sun, 20 Jun 2021 21:26:25 GMT

i want to ******** the email address i was using on the account 1000000 from ********** to ***********please

Re: plan

Anonymous — Sun, 20 Jun 2021 20:14:47 GMT

please remove your info and email from original posting

change your email address

Only one way to solve your issue , explanation to customer service by Moderator Team

and the are nice service Team the will help you 100%.

you have to Submit a ticket to customer service by Moderator Team,

Here’s how to contact customer service by Moderator Team,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click HERE to get started.
or you can send a private message to Moderator Team by Click HERE.
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
explanation to them nice Team and nice service.

Good Luck

Re: plan

softech — Sun, 20 Jun 2021 20:13:05 GMT

@fud1983 do you have access to My Account?

You have to login to My Account and choose to Chane Plan.. You have a choice to change it immediately or at the next cycle. If you are not out of data or min, changing it at next cycle is generally a better choice.

Re: plan

softech — Sun, 20 Jun 2021 20:15:39 GMT

@fud1983 we are all customers like you and unable to change it for you. Also, this is an open forum and it is best to update your post to edit out the email addresses.

To change the Login for My Account, please open a ticket with mod using the Bubble on the lower right.

plan

fud1983 — Sun, 20 Jun 2021 20:28:31 GMT

i am trying to chance the email ixxxxx have on account to xxxx

Re: plan

Anonymous — Sun, 20 Jun 2021 20:28:34 GMT

please remove your info and email from original posting

change your email address

Only one way to solve your issue , explanation to customer service by Moderator Team

and the are nice service Team the will help you 100%.

you have to Submit a ticket to customer service by Moderator Team,

Here’s how to contact customer service by Moderator Team,

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click HERE to get started.
or you can send a private message to Moderator Team by Click HERE.
You’ll need to be logged in to your Community account for the link to work.

please include in your message,
your account number,
your phone number,
your account 4 digit pin,
explanation to them nice Team and nice service.

Good Luck

Re: plan

skyscanner20152 — Sun, 20 Jun 2021 20:40:21 GMT

You can not change your email through my account details (Profile), since the email is your account log in, therefore, it is treated as your user name and can not be change. Wait until the end of your billing cycle then open a new account with the new email.

Good luck