topic Re: Potential activation delay.. in Get Support

Potential activation delay..

softech — Thu, 06 Jan 2022 07:34:30 GMT

Courtesy to @annie8 ,

- looks like it's a nationwide issue with account creation but should be solved within 24 hours.

Re: Potential activation delay..

Drewnar — Sun, 20 Jun 2021 23:28:55 GMT

48 hours later the Activation page is still offline

Re: Potential activation delay..

softech — Sun, 20 Jun 2021 23:30:22 GMT

@Drewnar you try to activate now? I can access the page without issue

can you access it at all? or you got hung in a particular page in the process?

Re: Potential activation delay..

Drewnar — Sun, 20 Jun 2021 23:31:47 GMT

Yup we tried all day yesterday and this morning but the activate page never loads. just spinning ball of doom

Re: Potential activation delay..

softech — Sun, 20 Jun 2021 23:34:42 GMT

it might be cache issue. The activation is up

did you try a different bowser? Chrome/Edge/Firefox.

did you clear the cache and try again?

did you try to use Incognito mode?

did you try on another computer?

Re: Potential activation delay..

Drewnar — Sun, 20 Jun 2021 23:41:46 GMT

Cashe should be cleared with each restart but the issue remained, seems to be limited to Firefox on windows7 as my other computer on windows10 works. I'll continue on there.
Thank you

Re: Potential activation delay..

softech — Sun, 20 Jun 2021 23:52:05 GMT

Good luck..

Just a reminder if you are porting your number into PM, make sure you know that you need to reply and SMS from your old provider to confirm you are leaving.

Enjoy PM.. enjoy the saving.

Re: Potential activation delay..

BKNS27 — Mon, 21 Jun 2021 00:39:41 GMT

@Drewnar

Don’t forget to use a referral code from any PM members for a $10 discount on your 2nd month bill. 😉