topic Re: An app in Get Support

An app

Amdr99star — Thu, 06 Jan 2022 07:32:34 GMT

Why doesn’t public mobile have an app ?

Re: An app

Anonymous — Wed, 16 Jun 2021 14:28:10 GMT

@Amdr99star wrote:
Why doesn’t public mobile have an app ?

Do you like bells and whistles that cost money therefore higher rates...or do you like lower rates with the rewards with a bare bones service?

Re: An app

softech — Wed, 16 Jun 2021 14:34:40 GMT

Telus just doesn't like app..

I don't think cost or Tier 3 is the reason.. even Koodo.. they used to have one and they got rid of it couple years ago

Re: An app

Triguy — Wed, 16 Jun 2021 14:39:56 GMT

PM is a third tier provider so they don't invest in the time and money to develop an app. If you use an Android phone there is an unofficial app called Data Witness.

Re: An app

darlicious — Wed, 16 Jun 2021 14:56:03 GMT

@Amdr99star

Just add the pm account log in page or the community page as a shortcut on your home screen. BOOM!! INSTANT PM APP!

Re: An app

esjliv — Wed, 16 Jun 2021 16:24:59 GMT

@Amdr99star wrote:
Why doesn’t public mobile have an app ?

@Amdr99star Self Serve account is your closest you have to an app here.

More things that cost the company money will cost more for us customers.

Re: An app

BlueB — Wed, 16 Jun 2021 16:37:27 GMT

@Amdr99star

I'm with the others... the less "extras" we get beyond basic, reliable service, the better chances we have of keeping our low Plan rates + random (holiday) freebies.

I was going to suggest the same as @darlicious - bookmark My Account in your home screen with your favourite browser (or try using the Hermit app that creates your own from a weblink!), and you can even have it save your username/password for instant access like an app! 🙂

https://selfserve.publicmobile.ca/

Re: An app

benfatto — Wed, 16 Jun 2021 16:42:50 GMT

Think we should be grateful PM isn't trying to develop & maintain an app. They barely have the energy to squash current bugs that impact autopay, activations, porting to name a few. 😩

Re: An app

Meow — Wed, 16 Jun 2021 17:34:47 GMT

Why would you need an app for mobile service provider??? To log in into your account/community? I do not see any added value to already great service. It will just introduce another product somebody has to maintain, update, improve, QA, answer questions, etc. etc. KISS method is the best!

Re: An app

BlueB — Wed, 16 Jun 2021 18:02:27 GMT

There could be a variety of reasons @Meow... check your actual data or minutes or long-distance consumption, cycle renewal date, voucher top-up, etc. Many of us probably don't log in regularly, but I can see the benefit of having this information.

Personally, I prefer no app to keep costs low (and they seem to be problematic for me anyway). 🙂

Re: An app

srlawren — Wed, 16 Jun 2021 22:33:56 GMT

@darlicious wrote:
@Amdr99star
Just add the pm account log in page or the community page as a shortcut on your home screen. BOOM!! INSTANT PM APP!

or: Appify Self-serve and/or Community sites

Re: An app

darlicious — Sat, 19 Jun 2021 07:40:49 GMT

@srlawren

Hey that's cool....now if only it would come up everytime a new member asks why there isn't a pm app. I will be sharing your thread a lot in future posts.

Re: An app

srlawren — Mon, 21 Jun 2021 19:18:22 GMT

@darlicious wrote:
@srlawren
Hey that's cool....now if only it would come up everytime a new member asks why there isn't a pm app. I will be sharing your thread a lot in future posts.

@darlicious that's kind of you to say--thank you. 🙂

Re: An app

LurganIeUk — Mon, 21 Jun 2021 19:39:08 GMT

@darlicious wrote:
@Amdr99star
Just add the pm account log in page or the community page as a shortcut on your home screen. BOOM!! INSTANT PM APP!

lol....like on my iPhone SE I would need the Hubble Telescope to read it!!!

And NO, I am not interested in an APP.

Re: An app

srlawren — Mon, 21 Jun 2021 23:05:49 GMT

@LurganIeUk wrote:
@darlicious wrote:
@Amdr99star
Just add the pm account log in page or the community page as a shortcut on your home screen. BOOM!! INSTANT PM APP!
lol....like on my iPhone SE I would need the Hubble Telescope to read it!!!
And NO, I am not interested in an APP.

@LurganIeUk I have a 3-word #pro-tip for you: pinch-to-zoom. 🙂