topic Re: Second month free promotion not applied in Get Support

Second month free promotion not applied

arivenkat — Thu, 06 Jan 2022 07:32:02 GMT

Dear Public mobile team

I have submitted my email for second month free and 50% off of SIM purchase and received the confirmation for the same. meanwhile I have ordered my sim online with Public mobile and get it activated on the mentioned timeline. so far I have not received second month promotion. Can you please check and do needful.

Thank you

Re: Second month free promotion not applied

Dunkman — Thu, 15 Apr 2021 12:28:35 GMT

@arivenkat

When did you actually activate your plan? It will take up to 30 days for the 2nd month credit to show up.

If it has been more than 30 days, then you should contact moderator.

Re: Second month free promotion not applied

darlicious — Thu, 15 Apr 2021 12:39:01 GMT

@arivenkat

It will automatically be applied within 30 days. However previous promotions usually applied it 5 business days after the promotion activation ends. So a guesstimate would put that at next Friday. Check the the announcement thread for the promotion for someone to update it with them being given the credit. So far no one has reported it being applied.

Re: Second month free promotion not applied

nathfreder1 — Thu, 15 Apr 2021 15:06:31 GMT

Did you activate through CCS with their free month promo?

Re: Second month free promotion not applied

arivenkat — Mon, 19 Apr 2021 12:00:41 GMT

I have activated online from public mobile

Re: Second month free promotion not applied

Dunkman — Mon, 19 Apr 2021 12:49:31 GMT

@arivenkat wrote:
I have activated online from public mobile

@arivenkat

When did you activate? One customer just reported that it was 3 weeks after their activation of SIM card when they received the 2nd month credit. According to terms and conditions, it can take up to 30 days.

Re: Second month free promotion not applied

Quigley — Mon, 19 Apr 2021 12:55:48 GMT

@arivenkat I just got my promo credit this morning too, 3 weeks after my activation as I expected. Hang in there😜