topic Re: Data usage summary in Get Support

Data usage summary

Erikafriese — Thu, 06 Jan 2022 07:31:58 GMT

Hi,

I can see my data usage breakdown by event but is it possible to see a total for the month?

thanks

Re: Data usage summary

HALIMACS — Thu, 03 Jun 2021 21:50:29 GMT

@Erikafriese

Regrettably the self-serve usage breakdown only shows events twice daily. (mid-day & end-day)

The best way to monitor data usage on a monthly, or cycle basis, is by using your device's data usage counter. It should be reset at the start of each Public Mobile cycle so you know how much data you've consumed to date from the cycle start date.

Re: Data usage summary

esjliv — Thu, 15 Apr 2021 10:02:15 GMT

@Erikafriese wrote:
Hi,

I can see my data usage breakdown by event but is it possible to see a total for the month?

thanks

@Erikafriese

To see this on a regular basis, it takes manual steps and consistent 'upkeeping' to be taken in your Self Serve.

Go to 'View My Usage' and enter the to and from date.

You only have access back to 90 days. It is cumbersome, but the info. is there.

You can copy and paste data into excel and manipulate info. better this way.

Alternatively:

If you are an Android user try downloading the Data Witness app: https://play.google.com/store/apps/details?id=com.iwik.datawitnesspm&hl=en_CA&gl=US

I use it, and it works great.

If you are Apple, I am sure there is an app that can track data by 30 day cycles as well.