topic Re: SIM not provisioned for voice in Get Support

SIM not provisioned for voice

drk1105 — Thu, 06 Jan 2022 07:31:54 GMT

it appeared few hours ago and ive tried eveything in the forum already, didnt work. change sim card tab on my account is not available at this moment as well.

need help asap.

Re: SIM not provisioned for voice

hTideGnow — Wed, 14 Apr 2021 23:19:37 GMT

@drk1105 is this for a new account you just activated today? or is this for an existing working account and just stop working today?

Re: SIM not provisioned for voice

computergeek541 — Wed, 14 Apr 2021 23:19:37 GMT

@drk1105 wrote:
it appeared few hours ago and ive tried eveything in the forum already, didnt work. change sim card tab on my account is not available at this moment as well.

need help asap.

Is this a brand new account? Sometimes after activating the service, restarting the device can sometimes get things working.

As for the change SIM card option, that can only be done by asking the moderators.

Are other services such as data and text messaging working?

I do suspect that you'll need a moderator to help you. Please open a ticket by going to: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: SIM not provisioned for voice

Anonymous — Wed, 14 Apr 2021 23:20:02 GMT

@drk1105 : How about texting in/out? Internet browsing? Is this a recording or a message? On an inbound or an outbound call?

Re: SIM not provisioned for voice

drk1105 — Wed, 14 Apr 2021 23:25:59 GMT

i asked moderator and waiting to get the answer. thanks for the link.

Re: SIM not provisioned for voice

drk1105 — Wed, 14 Apr 2021 23:27:14 GMT

i asked moderator and waiting to get the answer. thanks for the link.