topic Re: Puk unlock code needed in Get Support

Puk unlock code needed

norm3 — Thu, 06 Jan 2022 07:29:25 GMT

How can i find puk code for my sim card.

It is saying my phone is puk locked.

Pls help

Send it to this phone number 289 xxx xxxx

Thanks

Edit by Dunkman: removed personal information

Re: Puk unlock code needed

Anonymous — Wed, 09 Jun 2021 23:08:15 GMT

please edit your post to remove your phone number any personal information. To edit it, hit the 3 dots at top, right of your post.

Where To Find Your PUK

A Personal Unlocking Key, or PUK code, allows you to reset your SIM card’s PIN number, after you’ve entered an incorrect PIN three times. To get your PUK code, please start a conversation with our virtual assistant, SIMon, to submit a ticket to the Moderator Team by clicking here.

Only one way to you fix it explanation to moderator Team and the are nice service the will 100% help you

you have to Submit a ticket to a moderator.

or you can send a private message to Moderator_Team by Click here.
You’ll need to be logged in to your Community account for the link to work.

In your message put it, please include.
your account number,
your phone number,
your account PIN,
explanation to them nice Team and nice service

Good Luck

Re: Puk unlock code needed

Dunkman — Wed, 09 Jun 2021 23:09:22 GMT

@norm3

What is the exact message shown on your phone? What were you doing when this message happened?

Sometimes it means that your phone is locked to previous carrier.

Re: Puk unlock code needed

BlueB — Wed, 09 Jun 2021 23:11:01 GMT

You'll need to get the SIM PUK code from the provider, Public Mobile. Since we're users helping users, you'll need to contact a Moderator through the SIMon chatbot (chat bubble, lower-right corner) - best way because you can authenticate yourself with the Ticket. Or, you messaging them directly can be done here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage/tab/compose/note-to-user-id/22437

Just a note - since we're users helping users here... don't post any personal information because we don't want you, your service, or your account to get compromised. 🙂

Edit: If your phone came from another provider, @Dunkman makes a good point, that you'd need to get that unlock code from the original provider who locked it. (eg. If your phone is locked to Rogers, you'll need to contact Rogers for the unlock code.)

Re: Puk unlock code needed

hTideGnow — Wed, 09 Jun 2021 23:11:20 GMT

@norm3

This is a public forum, you might want to click on the 3 dots to remove your phone number.

For the PUK, please open a ticket with Mod

To open a ticket with mod, click on the Bubble or directly at : https://publicmobile.ca/chatbot
Enter your question in SIMon. Follow the prompts until you reach the Contact Us button

If you have problems submitting a ticket, you can also send a private message to the moderators (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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what exact error was on your phone?

What brand and model is your phone?