topic Re: Total minutes in Get Support

Total minutes

rossputin — Thu, 06 Jan 2022 07:28:07 GMT

Hi,

I can't see the minutes I've used to date? Unlimited plan but seeing a total would be useful.

Obviously I don't want to add many pages and of rows to get the total.

Re: Total minutes

darlicious — Tue, 08 Jun 2021 16:16:37 GMT

@rossputin

That's the only way other than using your phone's call logs when you are on an unlimited plan.

Re: Total minutes

hTideGnow — Tue, 08 Jun 2021 16:19:57 GMT

@rossputin you can logon to My Account and check the Usage History for the period you are interested with. Sort them by Outgoing Call or Incoming Calls and sum up the minutes manually. Unfortunately, that would be lots of manual work.

Re: Total minutes

hTideGnow — Tue, 08 Jun 2021 18:41:22 GMT

Just tested it out myself. After you sorted by the Call type, you can copy and paste one page at a time to Excel. The format is nice enough that Excel will understand and paste correctly. Just change the Duration column to proper time format and a sum function would work.

So, while there is some work involved, at least you can save the time for adding them up.

Re: Total minutes

esjliv — Tue, 08 Jun 2021 20:10:40 GMT

@rossputin wrote:
Hi,
I can't see the minutes I've used to date? Unlimited plan but seeing a total would be useful.
Obviously I don't want to add many pages and of rows to get the total.

@rossputin

Yes, agreed, this would be useful.

With other providers who provide statements from previous cycles/months the total usages are included; it was always nice to have those on record.

I used to copy, paste, copy, paste, etc. into an excel spreadsheet for all my usage. I had it formatted nicely and could sort, filter dates and types of usage really easily in excel.

But MAN - it was a lot of work. So i stopped.