topic Re: Network Locked Phone in Get Support

Network Locked Phone

dattardo — Thu, 06 Jan 2022 07:27:49 GMT

Greetings,

Can anyone help me unlock my phone. The phone was locked by Public. Is there anyone at Public that may be able to provide a network key?

Thank you for any assistance.

Re: Network Locked Phone

computergeek541 — Tue, 08 Jun 2021 01:33:04 GMT

@dattardo wrote:
Can anyone help me unlock my phone. The phone was locked by Public. Is there anyone at Public that may be able to provide a network key?

Public Mobile doesn't lock devices. Is your phone asking for a SIM Network Unlock PIN? Also, which SIM card is in the phone when you get asked for this? If you receive this type of message with the Public Mobile SIM card inserted, this means that the device is locked to a different carrier.

Re: Network Locked Phone

esjliv — Tue, 08 Jun 2021 01:34:33 GMT

@dattardo wrote:
Greetings,

Can anyone help me unlock my phone. The phone was locked by Public. Is there anyone at Public that may be able to provide a network key?
Thank you for any assistance.

@dattardo are you sure it is locked to Public Mobile? Are you porting out of Public Mobile?

Toggle Off/On airplane mode.
Restart your device.
Manually select the Public Mobile network on your device network settings
Test your SIM card on a different device.

Re: Network Locked Phone

darlicious — Tue, 08 Jun 2021 01:38:05 GMT

@dattardo

Is this the screen message you are getting? If so the default code is 1234 but only try that once.

....lol.... @esjliv "the black cat screen of death?"

Re: Network Locked Phone

hTideGnow — Tue, 08 Jun 2021 01:50:27 GMT

@dattardo is this a new phone? or you used this phone on another network without issue?

What kind of phone is that (brand/model)?