topic Re: Activation date in Get Support

Activation date

Vanitaben0246 — Thu, 06 Jan 2022 07:25:49 GMT

Hello to all!

I wanted to know if anyone can tell me where I can find my activation date on the public mobile site please?

Re: Activation date

hTideGnow — Thu, 01 Apr 2021 21:51:30 GMT

did you try search your email? you should have gone a welcome letter from them

Re: Activation date

Quigley — Thu, 01 Apr 2021 21:53:53 GMT

You won't find it on the site. Look for your welcome email from PM from when you joined. Or check out the date you opened your community account. It'll be pretty close.

Re: Activation date

TheGx — Thu, 01 Apr 2021 21:52:41 GMT

@Vanitaben0246 :Log into self serve then click billing history and your start date is there.

Re: Activation date

HALIMACS — Thu, 01 Apr 2021 21:59:49 GMT

@Vanitaben0246

This will be the subject of the email you're looking for. That's the date of your activation:

Your Public Mobile Activation Details

Re: Activation date

hTideGnow — Thu, 01 Apr 2021 22:00:24 GMT

I think transaction history go as far as 1 year?

Re: Activation date

darlicious — Thu, 01 Apr 2021 22:10:38 GMT

@Vanitaben0246

Check your texts from 611 for your pin#. This will be your activation date.

Re: Activation date

Vanitaben0246 — Thu, 01 Apr 2021 22:11:20 GMT

Hi,
i followed the steps that you have provided and I wasn’t able to see it anywhere... l checked my emails and found the activation date for my

account.. thank you for your help!

Re: Activation date

Vanitaben0246 — Thu, 01 Apr 2021 22:12:22 GMT

Thank you!

thid was very helpful and I found my activation date in my emails.. once again, thank you!

Re: Activation date

darlicious — Thu, 01 Apr 2021 22:14:52 GMT

@Vanitaben0246

You can change the solution to this thread to the correct one by going to the 3 dots at the top right corner of your original post. There is an option in there to correct your choice.

Re: Activation date

Vanitaben0246 — Thu, 01 Apr 2021 22:22:03 GMT

I searched my emails and I found my

activation date.. thank you for helping me

out.. truly Appreciated!

Re: Activation date

AE_Collector — Fri, 02 Apr 2021 03:14:49 GMT

If by chance your reason for looking for the date as you feel you are close to getting the first year Loyalty Reward.... keep in mind it takes slightly longer than you think to show up. That is because your 13th payment happens at day 360 which is still short of 1 year. It will show up in your account just after you make that 13th payment (at day 360) and will sit there in your account to be used to help pay the following renewal that happens at day 390.

AE_Collector

Re: Activation date

LurganIeUk — Fri, 02 Apr 2021 00:40:19 GMT

What is your next payment date?

Build a quick and easy excel program and deduct 30 days from your payment date. Make a list of dates. Look at your autopay dollars and divide by 2. That will give how many months you have been here as long as you started it from day 1.
Or pm me the information and I will give you 3 dates to consider. Also do you have a credit card statement that might show it?

Re: Activation date

BryanYang — Sat, 24 Apr 2021 05:05:21 GMT

You can't find activation date in self serve. Try searching email for activation date, or your previous carrier last bill for the date of porting number.

Hope that helps.

Re: Activation date

computergeek541 — Sat, 24 Apr 2021 05:07:50 GMT

@BryanYang wrote:
You can't find activation date in self serve. Try searching email for activation date, or your previous carrier last bill for the date of porting number.
Hope that helps.

Please be aware that this is an old message thread and that the information in your message had already been provided. I know that there's a learning curve and that you're trying to learn to use this webiste.

Re: Activation date

darlicious — Sat, 24 Apr 2021 05:15:35 GMT

@computergeek541

Well its not that old....less than a month. Its not like its from 2017......

@BryanYang

Nice idea with the last bill from the old provider.....i haven't heard that one yet. Keep on plugging away at it!