topic Re: Will I get charged if I block a number on my plan in Get Support

Will I get charged if I block a number on my plan

guestwilliam — Thu, 06 Jan 2022 07:25:14 GMT

Hi,

In the past when I was with Koodo, I would get charged an add-on fee for blocking numbers. Is this the same for Public Mobile? My plan Public Mobile is the $15 province-wide plan.

Re: Will I get charged if I block a number on my plan

softech — Wed, 31 Mar 2021 18:50:58 GMT

Do you meant Call Control with Koodo, we don't have this thing here 😞

In PM, blocking number is on the phone level so you wont get charge

Re: Will I get charged if I block a number on my plan

Staliger — Wed, 31 Mar 2021 18:52:39 GMT

@guestwilliam Blocking number here is free.

Re: Will I get charged if I block a number on my plan

Nezgar — Wed, 31 Mar 2021 18:53:46 GMT

@guestwilliam All incoming calls are included and dont come out of your 100 minutes on the $15 plan, whether you block them or not. Blocking would have to be done on the phone itself though, and by default blocking just immediately forwards callers to your voicemail.

Re: Will I get charged if I block a number on my plan

darlicious — Wed, 31 Mar 2021 19:02:55 GMT

@guestwilliam

There are no extra fees, overages, extra billing or surprise billing. You get exactly what you pay for... If you happen to get a service you weren't expecting just enjoy the freebie. You will never get billed for it.