topic Re: Cell phone coverage is in mb in Get Support

Cell phone coverage is in mb

Keimj — Thu, 06 Jan 2022 07:21:51 GMT

Hello I keep getting text and voice calls about public mobile services not working in mb because of network change coming

mid this a scam or is there changes coming

that will make the service not work as well

Re: Cell phone coverage is in mb

RosieR — Tue, 23 Mar 2021 01:15:14 GMT

@Keimj there were changes made on March 16 affecting Winnipeg and Brandon. If your Public Mobile service is still good, then you are not affected.

Read this https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Text-From-PM-About-Changes-To-Manitoba-Prepaid-Network/m-p/650309/highlight/true#M129645

Ignore those calls.

RosieR

Re: Cell phone coverage is in mb

Anonymous — Tue, 23 Mar 2021 01:10:10 GMT

@Keimj : There is truth that Telus is changing their systems in Winnipeg and Brandon. What exact make/model/submodel phone do you have?

Edit: The above is a better answer.

Re: Cell phone coverage is in mb

Keimj — Tue, 23 Mar 2021 01:11:04 GMT

Using an iPhone 6s ,7 and 8

Re: Cell phone coverage is in mb

hTideGnow — Tue, 23 Mar 2021 01:37:12 GMT

Key is check the usual area you go - work & home & other usual hangout places. If you don't see any difference, you can still make calls and receive and data all working as usual, then it doesn't affect you 🙂

Re: Cell phone coverage is in mb

mimmo — Tue, 23 Mar 2021 02:22:39 GMT

If you are affected or feel that you are affected the only real option is to switch to Koodo or Telus, or one of the other non Telus brands. If in affected.

Telus prepaid customers are unable to access VoLTE services

Re: Cell phone coverage is in mb

will13am — Tue, 23 Mar 2021 03:56:02 GMT

This is much ado about nothing. All my contacts in Winnipeg have experienced no material change in cellular performance.

Re: Cell phone coverage is in mb

darlicious — Thu, 01 Apr 2021 22:21:57 GMT

@will13am

The OP of this thread would not agree with you.....

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Local-Telus-Cellular-Service/td-p/670716

Re: Cell phone coverage is in mb

will13am — Thu, 01 Apr 2021 22:50:48 GMT

@darlicious wrote:
@will13am
The OP of this thread would not agree with you.....

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Local-Telus-Cellular-Service/td-p/670716

Huh? This particular thread relates to network changes affecting Winnipeg/Brandon. The thread you linked is for service well outside of Winnipeg. Apples and oranges my friend.

Re: Cell phone coverage is in mb

darlicious — Thu, 01 Apr 2021 23:35:47 GMT

@will13am

Yes it is 100km outside of Winnipeg but the issue started to occur on March 16th. What else changed on that date that would affect calling in Manitoba? 2+2 does normally =4.

Re: Cell phone coverage is in mb

will13am — Fri, 02 Apr 2021 02:09:51 GMT

@darlicious wrote:
@will13am
Yes it is 100km outside of Winnipeg but the issue started to occur on March 16th. What else changed on that date that would affect calling in Manitoba? 2+2 does normally =4.

It is still an unverified assumption. If OP had details of his cell tower connections before and after, then we have a basis for discussion. Having said that, from what I know the Telus' network in Manitoba back in the day (pre MTS takeover by Bell), it was complete garbage. Heading east on highway 1 toward Steinbach, the signal would be lost before highway 12 junction and there would be no coverage until the Ontario border.

Re: Cell phone coverage is in mb

computergeek541 — Fri, 02 Apr 2021 02:18:23 GMT

@will13am wrote:
@darlicious wrote:
@will13am
Yes it is 100km outside of Winnipeg but the issue started to occur on March 16th. What else changed on that date that would affect calling in Manitoba? 2+2 does normally =4.
It is still an unverified assumption. If OP had details of his cell tower connections before and after, then we have a basis for discussion. Having said that, from what I know the Telus' network in Manitoba back in the day (pre MTS takeover by Bell), it was complete garbage. Heading east on highway 1 toward Steinbach, the signal would be lost before highway 12 junction and there would be no coverage until the Ontario border.

Are you saying that it was like Wind? That's pretty bad.

Re: Cell phone coverage is in mb

darlicious — Fri, 02 Apr 2021 03:15:15 GMT

@will13am

Correct me if I am wrong here....but up until March 16th telus used to share service with bell. So if your local tower with the 850mhz band was what you used for calling and you no longer have access to it after that date and you now have nearly non existent signal because the next nearest cell tower which you can possibly connect to only has the 1900mhz band and is 50km closer to Winnipeg that would likely be why you are having a major issue with sending/recieving phone calls. But don't believe me....let @sheytoon decide if orange is the new red herring....I mean apple.